Pioneers in outsourcing solutions for residential mortgage compliance!
Lenders Compliance Group®
Creating a Culture of Compliance®
MEMBER OF NATIONAL ORGANIZATIONS
ABA | MBA | NAMB | AARMR | MISMO | ARMCP | ALTA | IIA | ACAMS | IAPP | MERSCORP
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LCG Solutions
COMPLIANCE SOLUTIONS - FULL LIST
Founded in 2006, Lenders Compliance Group is the first and only full service compliance company in the country.
Request our list of the most comprehensive mortgage compliance solutions available to banks and nonbanks.
Member of National Organizations
ABA | MBA | NAMB | AARMR | MISMO | ARMCP | ALTA | IIA | ACAMS | IAPP | MERSCORP
COMPLIANCE TUNE-UP®
Lenders Compliance Group is the first and only risk management firm in the United States, offering the Compliance Tune-up.
We developed the Compliance Tune-up to satisfy the monitoring needs for cost-effective, quick, and actionable compliance solutions.
FEATURES
- Quick, effective, focused, affordable, and results-oriented
- Covers virtually all areas of mortgage banking
- Subject Matter Experts at Director level
- Usually completed in sixty calendar days
- All documentation kept in secure, encrypted extranet
- Structured audit methodology
COMPLIANCE ON DEMAND
Hourly or Monthly Compliance Support
Low Monthly Flat Fee
On-going Compliance Support
Supervised by Directors
Subject Matter Experts
Unlimited Questions
Policy Documents*
Secure Record Storage
Dedicated Team
_____________________
*Included in Monthly Plan for Lenders & Servicers
POLICIES & PROCEDURES
Policy & Procedures, Manuals, Quality Control Plans, Checklists, and Self-Assessments to manage the regulatory requirements associated with mortgage loan originations and servicing for banks and nonbanks.
ADVERTISING COMPLIANCE
Advertising and Marketing Compliance
Individual or bulk reviews of advertisements and marketing campaigns.
Compliance Reviews
- Mortgage Acts and Practices – Regulation N (MAP)
- TILA – Regulation Z
- RESPA – Regulation X
- ECOA – Regulation B
- SAFE Act – Regulations G & H
- UDAAP
- Reverse Mortgages
- Portfolio Products
- Applicable State Laws
ANTI-MONEY LAUNDERING COMPLIANCE
Anti-Money Laundering Testing
Nonbanks and Bank Mortgage Divisions
Testing annually is recommended, but not later than every eighteen months.
An audit of the AML Program must be conducted either internally or
by an external auditor, entirely independent of the company’s BSA/AML Officer.
Also available:
- Anti-Money Laundering Program – Written Policy
- Anti-Money Laundering Program – Training
- Anti-Money Laundering Program – Risk Assessment
QUALITY CONTROL - SERVICING
Extensive experience in mortgage loan servicing compliance allows us to specialize in both general servicing and default servicing activity. We follow Fannie Mae, Freddie Mac, FHA, VA, USDA/RHS, FHLB, and Portfolio guidelines. All reviews include regulatory requirements. Client-specific requirements are accepted.
COMPLIANCE LIBRARY - CUSTOMIZED
Lenders Compliance Group considers the elements and text of existing policies. Some of these policy documents may have already been ratified. In some cases, certain existing policies may be embedded in broader policies. In other instances, certain policies may be duplicative and overlapping. Additional policies and procedures, as mandated by the primary regulator, Best Practices, or federal and state statutory frameworks, may be required to effectuate continuing and comprehensive compliance with federal and state guidelines.
GSE APPLICATIONS
Comprehensive compilation and submitting of these applications:
- Fannie Mae Seller/Servicer
- Freddie Mac Seller/Servicer
- Ginnie Mae Issuer.
AUDITS & REVIEWS
Full suite of cost-effective regulatory compliance audits and reviews.
BUSINESS CONTINUITY COMPLIANCE
Business Continuity Audits and Plans.
We offer a Business Continuity Audits and Plan to fit your needs and budget.
As a critical and necessary policy and procedure, you must be able to identify, mitigate, manage, and restore potential or actual interrupted business services. Risks of not having a targeted business continuity audits or a BCP include, but are not limited to, regulatory risk, legal risk, credit risk, strategic risk, and operational risk. Every BCP should also contain a pandemic response. Most recently, the COVID-19 Pandemic Response must be added to the business continuity initiatives.
EXAMINATIONS - BANKING, AGENCY, INVESTOR
Examination support for Consumer Financial Protection Bureau, Federal Regulatory Agencies, State Banking Departments, FHA, UDSA, and VA.
FAIR LENDING COMPLIANCE
FAIR LENDING, HMDA, CRA
All Analytics
Fair Lending Initiatives
Disparity Analysis
Comparative File Reviews
Supervised by Directors
LICENSING & MORTGAGE CALL REPORTS
Licensing Compliance
We coordinate the process of qualifying to conduct business in each state, acquiring name or assumed name approval, appointing Resident Agents, obtaining the necessary Surety Bonds for licensing, and completing the license application itself. Our licensing group is trained to handle all licensing involved, including renewals, mergers, acquisitions, home/branch address, FHA/VA, and principal ownership change.
MCR Compliance
Review and filing of Mortgage Call Reports ensure that your organization complies with the relevant laws, regulations, and Best Practices.
QUALITY CONTROL - ORIGINATIONS
Quality Control-Originations
Prefunding and Post-closing: Auditors evaluate each sampled loan origination file to determine whether the file meets applicable agency and program guidelines including, but not limited to, Fannie Mae, Freddie Mac, FHA, VA, USDA/RHS, FHLB, and Portfolio.
VENDOR COMPLIANCE
Independent, hands-on, deep dive, audit procedures that concentrate on evaluating the risks posed by the vendor and service provider relationships.
Vendor Compliance is a component of the Risk Management Life Cycle of federal regulatory agencies and the CFPB. Banks and non-banks are expected to have risk management processes that are commensurate with the level of risk and complexity of its third-party relationships and the financial institution’s organizational structures.
COMPLIANCE REVIEWS
The purpose of the reviews is to identify possible violations and identify deficiencies in procedures, training, reporting, filing, among other things, for corrective action.
A compliance audit is a comprehensive review of an organization’s adherence to regulatory guidelines. Audit reports evaluate the strength and thoroughness of compliance preparations, policy requirements, and risk management procedures in the context of a specific period of time.
RISK ASSESSMENTS
Thorough review performed on any area of the organization, often showing outstanding risk.
Recommendations to mitigate and remediate identified risks, determined by regulatory perspective.
Summary of compliance review, providing practical business solutions and seamless execution.
Guidance in operational rules to implement residential mortgage lending and servicing processes, based on statutory provisions, federal or state, investor requirements, and Best Practices.
Our risk assessment methodologies greatly minimize unnecessary risks to the organization!
TRAINING - STATUTORY & BEST PRACTICES
Training through online, live webinars on regulations, statutory requirements, rules and Best Practices that impact residential mortgage compliance.
We conduct a full-length, live webinar and take questions from attendees in writing, thereby allowing the webinar to stay focused without diversions and digressions. All webinars are offered for the same, cost-effective fee.
We offer a comprehensive suite of educational webinars that give professionals the tools they need to excel in the mortgage industry. We can also customize training to suite your needs. If requested, we can provide hand-outs during the presentation.
Our presenters are subject matter experts who provide a reliable training resource, based on conveying necessary knowledge in an easy-to-understand way.
Training opportunities help to ensure mortgage professionals have the knowledge and capabilities necessary to understand and recognize current regulatory requirements, compliance needs, and changing industry rules.
INTERNAL AUDITS
Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.
- Internal Audits, known by regulators as Third Line of Defense.
- Internal Audit Scope: Comprehensive within Compliance Management System.
- Our Internal Audit:
- Full business, GSE-compliant, compliance review
- End-to-end evaluation from these levels:
- Transactional,
- Organizational,
- Third-parties, and
- Findings:
- Identify potential risks and violations
- Offer opportunity to remediate
- Provide guidance to mitigate risk
- Reveal risk profile
- Risk Rating
CYBERSECURITY COMPLIANCE
A cyber security program is a documented set of an organization’s information security policies, procedures, guidelines, and standards.
The security program should provide a roadmap for effective cybersecurity security management practices and controls
PLATFORM DEVELOPMENT
CALL CALIBRATIONS
Cost-effective Call Calibration compliance guidance is specifically designed for residential mortgage lenders and originators, providing safe, sound, and comprehensive support.
Call Calibration is a critical strategy for ensuring that quality assurance teams, supervisors, and managers can evaluate the call handling performance of call center agents and third-party telemarketers, so that customer service is improved and regulatory compliance enforced.
Oversight Benefits
- Supervised by subject matter experts
- Supervised by subject matter experts
- Objective scoring and ratings
- Review calls from start to finish
- Denote any irregularities, risks, violations of law
- Determine guidelines & policy implementation
- Identify potential improvements to strengthen best practices
- Training improvement recommendations
- Monthly report of findings and observations
WEBSITE COMPLIANCE
Review Elements
Website Layout, Links, and Information
Consumer Disclosures
Policies and Procedures
Compliance with Laws and Regulations
Consumer Tools and Portal Access
Collecting Data and NPI
Preliminary Report
(Evaluations and Recommendations)
Final Report
(Executive Summary)