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Mortgage FAQs is an expression of our commitment to the mortgage community.
Our Mortgage FAQs covers almost 200 topics in virtually all areas of mortgage compliance.
Mortgage FAQs is a weekly newsletter that explores challenging issues involving mortgage banking.
Selected 2022-2023 Mortgage FAQs:
Nov 24, 2023 – Posting the HMDA Notice on a Website
Nov 16, 2023 – Material Interference in UDAAP Lawsuit
Nov 09, 2023 – Pitfalls of Mortgage Comparison Platforms
Nov 02, 2023 – Reconsideration of Value and Appraisal Independence
Oct. 26, 2023 – Telemarketing Guidelines
Oct. 19, 2023 – AML Examinations: Common Audit Findings
Oct. 12, 2023 – Reverse Mortgage Disclosures: Timing Requirements
Oct. 05, 2023 – Reasonable Investigation Standard under the FCRA
Sep. 28, 2023 – Artificial Intelligence: Benefits and Risks
Sep. 21, 2023 – A New Quality Control Program
Sep. 14, 2023 – Pig Butchering
Sep. 07, 2023 – Credit Repair Services – Cautioning the Consumer
Aug. 31, 2023 – Mitigating Cyber Threats
Aug. 24, 2023 – Personally Identifiable Information
Aug 17, 2023 – Servicing Quality Control: System and Procedures
Aug 10, 2023 – Servicing Quality Control: Recurring Adverse Findings
Aug 03, 2023 – Digital Advertising Disclosures
July 27, 2023 – Payment App Fraud on Servicemembers
July 20, 2023 – Counteroffer or Adverse Action: Timing Requirements
July 13, 2023 – AML Compliance: Violations Bait and Land Mines
July 06, 2023 – Appraiser Selection and Independence
Jun 29, 2023 – Repurchase Demands – Defenses
Jun 22, 2023 – Debt Collection Acts and Regulations
Jun 15, 2023 – A Fintech’s Smug President
Jun 08, 2023 – Fidelity Bond and Errors & Omissions Insurance – Fannie Mae Requirements
Jun 01, 2023 – Non-Foreclosure and Time-Barred Collection Activities
May 25, 2023 – Investigating Direct Disputes
May 18, 2023 – Reverse Mortgages – A Policy Definition
May 11, 2023 – Third Line of Defense and Risk-Based Auditing
May 04, 2023 – Data Breach – An Unprepared Company
Apr. 27, 2023 – Appraisal Compliance – Required Procedures
Apr. 20, 2023 – Safe Harbor Protection to Avoid Steering Violations
Apr. 13, 2023 – Material Interference in UDAAP
Apr. 06, 2023 – Risk Ratings of the Compliance Management System
Mar. 30, 2023 – Customer Identification Procedures
Mar. 23, 2023 – Fannie’s Mandate for Servicing Quality Control
Mar. 16, 2023 – Reasonable Investigation of a Direct Dispute
Mar. 09, 2023 – Furnishing Inaccurate Consumer Information
Mar. 02, 2023 – RESPA Section 8 triggers on Mortgage Comparison Platforms
Feb. 23, 2023 – Digital Mortgage Comparison Platforms
Feb. 16, 2023 – Risqué Advertising
Feb. 09, 2023 – Imposter Robocalls
Feb. 02, 2023 – Artificial Intelligence Benefits and Risks
Jan. 26, 2023 – Nonbank Public Registry Proposal
Jan. 19, 2023 – Credit Card Relief Scams
Jan. 12, 2023 – Getting Prepared for the CFPB Examination
Jan. 05, 2023 – Right of Rescission after Three-Year Expiration
Dec. 29, 2022 – Credit Risk Management Controls
Dec. 22, 2022 – Reverse Mortgage Discrimination
Dec. 15, 2022 – Servicer refutes being a Creditor
Dec. 08, 2022 – Quality Control: Independence and Oversight
Dec. 01, 2022 – Servicing Quality Control: Why’s and Wherefore’s
Nov. 23, 2022 – Collecting a Debt from a Susceptible Consumer
Nov. 17, 2022 – Snollygosters and Throttlebottoms
Nov. 10, 2022 – Prohibited Acts or Practices Violations in Advertisements
Nov 03, 2022 – Niche Product that violates ECOA
Oct. 27, 2022 – Debt Collection: Contact with the Consumer
Oct. 20, 2022 – Imperative of Pre-Funding Quality Control
Oct. 12, 2022 – Right to Cancel or Right to Rescind
Oct. 06, 2022 – Customer Satisfaction and RESPA
Sep. 29, 2022 – Higher Risk Areas of UDAAP
Sep. 22, 2022 – Cybersecurity Rule – Proposed Updates
Sep. 15, 2022 – Investor Owned Residential Loans: Risk Assessment
Sep. 09, 2022 – Challenges of Cryptocurrency Compliance
Sep. 01, 2022 – UDAAP Violations caused by Insufficient Data Protection
Aug 25, 2022 – Digital Marketing: Artificial Intelligence and Behavioral Analytics
Aug 18, 2022 – Monitoring Trusts for AML Compliance
Aug 11, 2022 – Mortgage Fraud versus Money Laundering
Aug 04, 2022 – NMLS Exemption for Clerical Employees
July 28, 2022 – Ex-Spouse’s Right to Cancel a Mortgage Loan
July 22, 2022 – Nonpublic Personal Information: Lead Generation Minefield
July 14, 2022 – Working and Originating Remotely
July 07, 2022 – There’s Nothing Permanent Except Change
Jun. 30, 2022 – SAFE Act Policy Dilemma
Jun. 23, 2022 – Suspicious Activity and Elder Financial Abuse
Jun. 17, 2022 – Adverse Action Conundrum
Jun. 09, 2022 – War of the Trusts: Identifying a Business Purpose Loan
Jun. 02, 2022 – Risk Factors and Risk Ratings
May 26, 2022 – UDAAP: Unintended Consequences
May 19, 2022 – Duration of a Qualified Written Request
May 12, 2022 – ECOA’s Regulation B protects Existing Customers
May 05, 2022 – Laundering a Kleptocracy
Apr. 28, 2022 – Gagging the Customers
Apr. 22, 2022 – Servicing Quality Control – Missing in Action
Apr. 14, 2022 – Romance Gone Awry: A Tale of AML and Negligence
Apr. 07, 2022 – ECOA Self-Tests
Mar. 31, 2022 – AVMs and the “Fifth Factor”
Mar. 24, 2022 – Short Reset ARMS: The Special Rule
Mar. 17, 2022 – “Catch-All” Provision in RESPA
Mar. 10, 2022 – Russian Sanctions: Filing the Suspicious Activity Report
Mar. 03, 2022 – Property Address required for a Loan Application
Feb. 24, 2022 – Risk Assessment of a Compliance Management System
Feb. 17, 2022 – Annual Privacy Disclosure Rules
Feb. 10, 2022 – Reasonable Investigation of Indirect Disputes
Feb. 03, 2022 – Responding fully to an RFI
Jan. 27, 2022 – Elder Financial Abuse: Disclosure, Schemes, and “Red Flags”
Jan. 20, 2022 – Appraiser Coercion