We provide guidance, audits, due diligence reviews, and examination preparation, for transactional matters involving residential mortgage servicing.

We also assist clients with proactive and remedial efforts to enhance servicing compliance policies, procedures, practices and internal controls, including risk assessments and preparation and review of policies and procedures.


  • Compliance with CFPB requirements
  • Default management and foreclosure alternatives
  • Servicing Quality Control
  • Annual Servicer Reviews
  • Compliance with HAMP and other federal or state loan modification programs
  • Compliance with state default requirements including foreclosure laws
  • Compliance with bankruptcy rules
  • Compliance with state and federal fair debt collection requirements
  • Compliance with state and federal privacy requirements
  • Compliance with FHA loss mitigation and other default requirements
  • Compliance with Fannie Mae, Freddie Mac and private label securities investor requirements
  • Review of collection and default correspondence and scripts
  • Default fees, services and default arrangements such as lender-placed insurance requirements, field services and valuations
  • Advice regarding non-default servicing operations, including billing statements, payment application, customer service, servicing fees, escrows, payoffs and releases
  • Advice and assistance in obtaining required state licenses to engage in mortgage servicing operations or to hold MSRs
  • Purchase and sale of mortgage servicing and negotiation of subservicing and special servicing arrangements
  • State licensing requirements, including impact of SAFE Act loan originator licensing on mortgage servicers